FAQ about IT service, networks, security and support
Find answers to common questions about Netvyse, IT service in Stuttgart, Wi-Fi, backup, security, Microsoft 365, Ubiquiti/UniFi and collaboration.
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General
What does Netvyse do?
Netvyse supports small businesses in the Stuttgart region with IT consulting, network engineering, IT security, managed support, server and storage solutions and infrastructure planning.
Who is Netvyse suitable for?
Netvyse is suitable for small and medium-sized businesses, offices, practices, training rooms, freelancers and organisations without a large internal IT department.
Is Netvyse a local IT service provider?
Yes. The focus is on Stuttgart and the surrounding region, including Esslingen, Ludwigsburg, Böblingen, Waiblingen and nearby areas.
Does Netvyse also work remotely?
Many consulting and support tasks can be prepared or carried out remotely. Network planning, Wi-Fi analysis and hardware-related topics often benefit from an on-site appointment.
Do we need to replace everything immediately?
No. The first step is analysis. Existing systems are improved, documented or expanded where this makes technical and economic sense.
IT consulting & assessment
What is an IT assessment?
An IT assessment is a structured review of your network, Wi-Fi, devices, users, backups, security basics and documentation.
When is an IT assessment useful?
It is useful when systems have grown over time, nobody has a full overview, backups are unclear or repeated issues occur.
Do we receive clear recommendations?
Yes. The goal is to provide understandable priorities and next steps, not unnecessary technical complexity.
Can Netvyse help with hardware selection?
Yes. Netvyse can support the selection of routers, switches, access points, NAS systems, servers, workstations and backup solutions.
Can Netvyse check existing documentation?
Yes. Existing network plans, device lists, IP structures, access information and backup documentation can be reviewed or rebuilt.
Network & Wi-Fi
Can Netvyse improve slow Wi-Fi?
Yes. Coverage, access point placement, interference, configuration and network structure can be analysed and improved.
What is a guest Wi-Fi network?
A guest Wi-Fi network separates visitors from internal systems and should be configured with appropriate restrictions.
What are VLANs used for?
VLANs can separate different network areas such as office devices, guests, cameras or infrastructure components.
Does Netvyse work with Ubiquiti/UniFi?
Yes. Netvyse can plan and support UniFi environments where they are suitable for the business requirements.
Why is network documentation important?
Documentation helps with troubleshooting, future changes, security and handing over responsibilities.
Security & backup
What are practical IT security basics?
Practical basics include strong access control, regular updates, backup checks, network separation and clear responsibilities.
Is backup the same as data security?
No. A backup is only one part. It also matters whether recovery is possible, documented and tested.
Can Netvyse create a backup concept?
Yes. Netvyse can help plan local and cloud-based backup concepts for small organisations.
Should guest networks be separated?
Yes. Guest access should not have the same network access as internal business systems.
Can Netvyse explain risks in plain language?
Yes. A core part of Netvyse is making technical risks understandable for decision-makers.
Support, servers & storage
Can Netvyse provide ongoing support?
Yes. Support can be defined according to the size and needs of the organisation.
Does Netvyse help with NAS systems?
Yes. Netvyse can support NAS planning, access rights, storage structure and backup integration.
Is a server always necessary?
No. The right setup depends on data, applications, users, security requirements and budget.
Does Netvyse have experience with Proxmox and TrueNAS?
Yes. Netvyse brings practical experience with virtualisation, storage and documented server environments.
Can Netvyse support Microsoft 365?
Yes. Microsoft 365 environments, users, access structures and practical setup questions can be part of the service scope.
Costs & collaboration
How does the first contact work?
You briefly describe your situation. Then Netvyse clarifies whether a call, remote assessment, on-site appointment or offer makes sense.
Do we need technical knowledge before contacting Netvyse?
No. It is enough to describe what is not working or what you want to improve.
Will recommendations be oversized?
The aim is to recommend solutions that fit the actual organisation instead of oversized systems.
Can projects be done step by step?
Yes. Many IT improvements can be prioritised and implemented in sensible phases.
Which region does Netvyse serve?
The primary region is Stuttgart and surrounding areas. Depending on the project, work beyond this region may be possible.